Proactive outreach inspires better outcomes
Pharmacy Navigator utilizes robust claims data to identify and engage members when they need it most, so they can stay healthier.
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74% of employees are likely to stay
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Up to 30% decrease in annual health care costs
Our goal is to keep member satisfaction high
Experts help resolve concerns quickly
Members are connected directly to an advocate that can help resolve common issues on the spot, like prior authorizations or formulary changes, as well as respond to referrals.
Support when it’s needed most
For more complex cases and treatments, we can engage members at challenging moments and deliver tailored solutions, including optimizing and managing existing medications.
Advocacy leads to healthier members
Proactive interventions like Pharmacy Navigator help members better utilize their benefits, which is designed to reduce your administrative burden and expenses.
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*FOR PHARMACY BENEFITS CLAIM: According to internal Today’s Member Experience: What Benefit Managers Need To Know data from January 2024.
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*FOR 10% ADHERENCE CLAIM: According to internal The Critical Role of Consumer Experience in Health Care data from February 2025.
