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CVS Weight Management: Where member experience drives results

New member survey reveals what really drives lasting weight loss — and why traditional measures of success fall short.

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Transforming lives and redefining success

Weight management is a personal journey shaped by years of effort. New insights from a CVS Healthspire™ survey* explore how members define success and the support that helps them achieve sustainable outcomes and overall well-being.

Download Transforming lives and redefining success to learn more

A graphic showing a pie chart with 49.5% and 50.5% slices. The 49.5% slice is being highlighted.

Almost half of respondents reported already trying other weight management solutions.*

A graphic showing a pie chart with 49.5% and 50.5% slices. The 49.5% slice is being highlighted.
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Before joining, members were on a long road to weight loss

  • Many members spent 5–20+ years pursuing weight loss
  • Nearly half had already tried other solutions before enrolling in the program
  • Progress is shaped by physical, emotional and access-related challenges

Medication as part of the journey

For many members, the decision to use medication comes after years of effort with limited progress. Ongoing health risks, emotional and social challenges and provider guidance often shape this turning point.

Medication can play an important role in supporting early progress. At the same time, members recognize that lasting success depends on building sustainable habits and having ongoing, personalized support.

A man is cooking a healthy meal in the kitchen at home. He is wearing an apron and tasting sauce from a pan on the stove.
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75%

plan to use prescription medications for less than 5 years*

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48%

of those plan to use them for only 1–2 years*

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Quality of life: the measurement that matters

Participants who had been in the program longer were more likely to report improved quality of life.

  • Increased energy, mobility and confidence are key indicators of success
  • Members who feel better are significantly more likely to feel successful
Explore the complete findings
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92%

reported improved quality of life after 12+ months*

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3x

more likely to report success after experiencing improved quality of life*

Moving beyond the scale

Success in weight management is not defined by weight alone. It’s reflected in how members feel, function and engage in daily life.

Read the full whitepaper
The cover page of the Transforming lives and redefining success whitepaper PDF.

  • *FOR THE CVS HEALTHSPIRE SURVEY SOURCE: Enrolled members in the CVS Weight Management™ program as of May 2025 were invited via email to participate in a 12-minute survey conducted by the CVS Health.

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  • *FOR 49.5% TRYING OTHER WEIGHT SOLUTIONS SOURCE: CVS Weight Management™ Program Member Satisfaction Deep Dive, 2025

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  • *FOR 75% PLAN TO USE MEDICATIONS SOURCE: CVS Weight Management™ Program Member Satisfaction Deep Dive, 2025

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  • *FOR 48% PLAN TO USE FOR 1-2 YEARS SOURCE: CVS Weight Management™ Program Member Satisfaction Deep Dive, 2025

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  • *FOR 92% IMPROVED QUALITY OF LIFE SOURCE: CVS Weight Management™ Program Member Satisfaction Deep Dive, 2025

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  • *FOR 3X REPORT SUCCESS SOURCE: CVS Weight Management™ Program Member Satisfaction Deep Dive, 2025

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